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Jiayu Building, Songgang Subdistrict, Shenzhen, Guangdong Province
FAQ
Which countries/regions do you support for shipping?
OSKO supports delivery services in most countries and regions around the world, as long as the international logistics will arrive, we will support it.
Do you possess the necessary certifications?
Yes, our products have passed multiple certifications, including RoHS, CE, FCC, REACH, UL, etc. These certifications attest to the quality and compliance of our products.
Can I customize my logo on the cable?
Yes, we support logo printing and private label customization.
Can I get a test sample before placing an order?
Yes, OSKO has perfect customized production capacity. Whether it is product appearance, color, logo, printing or function, we can provide customized solutions according to customer needs.
What cable do I need for iPhone XS?
The iPhone XS uses a Lightning connector. You can use either a USB-A to Lightning cable or a USB-C to Lightning cable, depending on your charger. For the fastest charging speeds, use a USB-C PD charger with a USB-C to Lightning cable. All Osko Lightning cables are MFi certified, ensuring full compatibility and safe charging.
How to tell if my cable is USB-A or USB-C?
You can identify the type of USB connector by its shape:
- USB-A: Rectangular, larger end, usually plugs into computers, wall chargers, or car adapters.
- USB-C: Smaller, oval-shaped, and reversible, meaning it can be plugged in either way.
Check the markings on your cable or the device manual if you’re unsure.
USB-C vs USB-A - which is better?
Both USB-A and USB-C are widely used, but USB-C has advantages:
- Reversible design, easier to plug in
- Supports faster charging (Power Delivery)
- Higher data transfer speeds (USB 3.1 / 3.2)
- Compatible with modern devices like smartphones, tablets, laptops, and accessories
USB-A is still common for legacy devices, but USB-C is quickly becoming the standard.
Are braided USB cables worth it?
Yes, braided USB cables are more durable and tangle-resistant compared to standard plastic cables. The braided nylon jacket helps prevent fraying at the connectors and withstands daily wear and tear. They are ideal for frequent use, travel, or heavy-duty charging setups.
What is your MOQ?
Different products have different minimum order quantities.with flexible MOQs to reduce inventory pressure for dealers
Do you support fast charging protocols?
Yes, we support PD, QC, and other fast charging technologies.
Are your cables certified?
We provide CE, FCC, RoHS, and optional MFi certified products.
Do you have first-class after-sales service?
Yes, we provide comprehensive after-sales service, including return policy, repair warranty, etc. Non-artificial damage, We are committed to providing customers with the best shopping experience and after-sales support.
Does USB-C support fast charging?
Yes, USB-C supports fast charging when paired with a compatible charger and device. Many USB-C cables support Power Delivery (PD), which allows your devices to charge faster than standard USB-A cables. This is especially useful for smartphones, tablets, and laptops that support PD charging.
What does USB-Clook like?
A USB-C connector is small, oval, and symmetrical, so it can be inserted either way. It’s slightly larger than a micro-USB but smaller than a standard USB-A. USB-C supports faster charging and higher-speed data transfer than USB-A or older USB types.
What devices use USB-C cables?
USB-C cables are used with a wide range of devices, including:
- Android smartphones and tablets
- MacBook, iPad Pro, and Windows laptops
- USB-C hubs, docking stations, and external drives
- Power banks and chargers
Essentially, most modern electronics have started adopting USB-C for charging and data transfer.
