Shipping Policy

Overview

Thank you for ordering from OSKO. We’ll do everything we can to make sure you get the product you need and ship it almost anywhere in the world. We provide many different transportation methods such as DHL/UPS/FedEx/TNT/EMS/sea/railway. Of course, if you have a fixed freight forwarder in Shenzhen. We can also help send products to them.

FAQs

Except for force majeure, we will deliver the products that are in stock within 3 working days. If your product is a customized product and does not meet the conditions for delivery within 3-5 working days, our professional customer service will estimate the required time according to your customized requirements and notify you.

We offer a variety of shipping options, such as DHL, UPS, FedEx, TNT, EMS, ocean freight, and rail transport.All shipments include tracking numbers, which you can use to monitor your package online

We do offer an expedited option if you need faster service. Fees vary based on your order, location and shipping option selected. The cost of expedited shipping provided by the logistics company will be borne by you. OSKO will speed up the production as much as possible.

  • All products are packaged securely, but delays can occur due to customs, weather, or logistics issues.
  • If your order is damaged, please contact OSKO within 7 days with photos for claims or replacements.
  • Yes! All shipments include tracking numbers for DHL, FedEx, UPS, EMS, and other courier services.
  • You can track your package online using the provided number.

Depending on the destination of the shipment, there may be cases where customs duties are to be paid. For details, when you obtain an order quotation, our customer service will calculate and communicate with you.

Shipping Policy

Learn OSKO’s shipping policy FAQ for USB, Lightning, and PD charging cables. Get answers about order processing, shipping methods, tracking, international delivery, and OEM/ODM shipments.